Deposits
We accept deposits to hold our babies until they are weaned and ready to go to their new homes! Deposits are non-refundable. Deposits are only accepted to hold unweaned babies. Babies are ready to be picked up or shipped 7 days after they have completely weaned in order to ensure that the baby will not revert back to handfeeding. We will keep you updated on your baby’s progress throughout the process.

The balance is due at weaning. We will accept payments throughout the weaning process or you can pay the balance in full upon pick up. All babies must be paid for in full before leaving our care. Shipping and crate fee must also be paid in full, for those birds that are being shipped, prior to shipment.

Payment
To place a deposit on a baby, send us an email or give us a call (440-627-6477) and we will be happy to assist you. We accept Visa, Mastercard, and Discover. For those that are local, we do accept cash or checks in person. Babies will not be held without the payment of a deposit.

For birds being picked up at our location, final payment is accepted as cash or credit card only. We will not accept a personal check at pick up.

Health Guarantee
We guarantee all of our babies against hereditary defect and they are guaranteed to be free from Polyoma Virus, Psittacine Beak and Feather Disease, and other viral or untreatable illness. Babies should be seen by an avian veterinarian within 72 hours of leaving our possession. We will only guarantee against defects or illness that are diagnosed by an avian vet within 72 hours of leaving our care! All tests and blood work must be drawn within this 72 hour window.

We use and highly recommend Dr. Jamie Lindstrom of Animal Clinic Northview in North Ridgeville, Ohio. Dr. Lindstrom is an excellent Avian Vet for those local to the Cleveland area.

WE DO NOT SELL UNWEANED BABIES to the public under any circumstances. There are times when we will, and have, sold babies to other experienced breeders. Please note, while we are confident that our babies are completely healthy, we will not guarantee an unweaned baby under any circumstance. When an unweaned baby leaves our care we are no longer in control of the conditions in which it is raised nor can we control what other birds it is exposed to. All unweaned babies carry no guarantee. Our reasons for not selling unweaned babies are not only to protect ourselves, but they are also in place to protect our babies and our customers!

Visiting Your Baby
All of our customers are welcome to visit their baby as frequently as they can! We love that our customers are able to spend so much time with their babies prior to taking them home. We welcome visits any time during our normal store hours (posted on the directions page.) No appointment is necessary! We ask that those who are visiting their babies do not handle other birds or visit a pet shop or other breeder’s residence prior to coming to our store. This is not only for our other birds safety, but also for the safety of your baby!

Shipping
We ship birds year round through the airlines. Delta Airlines can be used when temperatures are over 40 degrees and under 80 degrees. Delta Airlines shipping is $135 which includes a brand new carrier for small and medium sized parrots. Continental Airlines shipping can be used year round. WE WILL ONLY SHIP CONTINENTAL AIRLINES FROM DECEMBER THROUGH MARCH unless there is a break in temperature both here and at the arrival location. Continental airlines shipping is $125 which includes a brand new carrier for small and medium sized parrots. When shipping large macaws and cockatoos we need to use a larger shipping carrier. The carrier upgrade fee for these parrots is an additional $15. (These are the shipping prices as of 5/30/2011… please confirm these prices with us at the time of purchase as the airlines prices do fluctuate.)

Quaker Sales
Baby Quakers will not be sold to individuals who live in a state in which it is illegal to own them. We will not ship a baby to an individual who lives in these states, nor will we allow pick up. Quakers are illegal in the following states: California, Connecticut, Georgia, Hawaii, Kansas, Kentucky, New Jersey, Pennsylvania, Rhode Island, Tennessee and Wyoming. (INDIAN RINGNECKS and hybrid birds are also illegal to own in NEW JERSEY, so the same policy applies to them for this state!) Quakers must have clipped wings in Ohio.

While we would love to sell you one of our Quaker babies, if you live in one of the states which ban their ownership, we would be happy to talk with you and help you determine a different species of parrot that would fit into your family.




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